Privacy Policy

Who we are

Cookies

Who we share youPrivacy Policy

Last Updated: 02-02-2026

Ohana Performance Institute (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit https://ohanaperformanceinstitute.com or use our services.

1. Information We Collect

Personal Information

Full name
Email address
Phone number
Billing and payment details
Location and demographic data

Coaching & Performance Data

Fitness goals and performance metrics
Health-related disclosures (voluntarily provided)
Session notes and progress tracking

Technical & Usage Data

IP address
Device and browser type
Pages visited and interaction data
Cookies and analytics data

2. How We Use Your Information

Provide coaching and performance services
Manage bookings, consultations, and payments
Personalize your experience
Send updates, offers, and marketing communications (with consent)
Improve website functionality and performance
Comply with legal obligations

3. Legal Basis for Processing

We process your data in accordance with the Kenya Data Protection Act (2019) based on:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests

4. Coaching Confidentiality

All coaching sessions are private and confidential
Your data is never shared without your consent
Information may only be disclosed if required by law

5. Sharing of Information

We do not sell or rent your personal data. Limited sharing may occur with:

Payment processors
Booking and scheduling platforms
Analytics providers
Legal authorities (if required)

6. Data Retention

Coaching records: up to 6 years
Financial records: up to 7 years
Marketing data: until you unsubscribe

7. Your Rights

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time
Request data portability

To exercise your rights, contact us at: [Insert Email]

8. Cookies

We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website and services constitutes acceptance of any changes.

12. Contact Information

Ohana Performance Institute
Email: [Insert Email]
Location: Nairobi, Kenyar data with